Last Updated: February 12, 2025
Gyzer Technologies ("we", "us", or "our"), registered at 20 Wenlock Road, London N1 7GU, is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal data when you use our website (www.gyzertech.com) or engage with our services, including software development, IT consultancy, managed services, and cybersecurity. By accessing our services, you consent to the practices described in this policy. This policy complies with:
- UK Data Protection Act 2018 and UK GDPR
- EU General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA) (where applicable)
2. Information We Collect
Personal Data
We may collect:
- Contact Details: Name, email, phone number, job title, and company name (e.g., via contact forms or contracts).
- Account Information:Usernames, passwords, and payment details for service access.
- Project-Specific Data: Technical requirements, project briefs, or communications shared during consultations.
Non-Personal Data
- Technical Data: IP addresses, browser type, device information, and cookies (see Section 9).
- Analytics: Aggregated usage statistics via tools like Google Analytics.
3. How We Use Your Information
We process your data for:
- Service Delivery: Fulfilling contracts (e.g., software development, IT support).
- Communication: Responding to enquiries, sending project updates, or marketing (with consent).
- Legal Compliance: Fraud prevention, tax obligations, or regulatory requirements.
- Improvements: Analysing website performance and service optimisation.
Legal Bases Under GDPR:
- Contractual necessity
- Legitimate interests (e.g., business operations)
- Consent (for marketing or cookies)
4. Data Sharing and Third Parties
We may share data with:
- Service Providers: Microsoft Azure or AWS (cloud hosting), payment processors (e.g., Stripe), and IT subcontractors. These parties are bound by data processing agreements.
- Legal Authorities: When required by law (e.g., HMRC, courts).
- Business Transfers: In mergers, acquisitions, or asset sales, with confidentiality assurances.
Azure Compliance: Data stored on Azure adheres to Microsoft’s EU Standard Contractual Clauses (SCCs) and UK International Data Transfer Addendum.
5. International Data Transfers
Data may be transferred outside the UK/EEA (e.g., to US-based Azure or AWS servers). We ensure safeguards such as:
- SCCsfor EU/UK-to-US transfers.
- CCPA ComplianceCalifornia residents may request data access/deletion via [privacy@gyzertech.com].
We implement technical measures including:
- Encryption (SSL/TLS for data in transit and at rest).
- Access controls and regular security audits.
- Compliance with AWS & Azure’s ISO 27001-certified infrastructure.
Under UK/EU GDPR and CCPA, you may:
- Access or rectify your data.
- Erase data or restrict processing.
- Object to direct marketing
- Data portability (where applicable).
Submit requests to privacy@gyzertech.com. We respond within 30 days
We use cookies for:
- Essential Functions: Session management and login security.
- Analytics: Google Analytics (anonymised data).
Manage preferences via your browser settings.
Our services are not intended for users under 16. We do not knowingly collect minors’ data.
We retain data only as necessary:
- Client Projects: 7 years post-contract (for tax/legal purposes).
- Marketing Data: Until consent withdrawal.
Changes will be posted on our website.
For questions, requests, or complaints:
Data Protection Officer
Email: privacy@gyzertech.com
Post: 20 Wenlock Road, London N1 7GU
You may also lodge complaints with the UK Information Commissioner’s Office (ICO).
